Under immediate supervision, the Administrative Support Assistant performs general office support work of routine difficulty. Typical duties may include referring and screening visitors and calls, scheduling meetings and special activities; explaining office and or program policies; typing and preparing documents, correspondence, and reports; maintaining and tracking records; filing and faxing documents; processing standard and electronic mail; using office support technology and systems such as word processing, desktop publishing, spreadsheets, and databases to produce results; creating and maintaining standard and electronic records, files and record keeping systems; processing documents and records; making travel and other arrangements; ordering and maintaining supplies; interacting with and solving problems for internal and external clients; and performing other general office support and maintenance activities.
Receives active and prospective clients over the counter, answers questions, reschedule client for services as needed, schedules appointments, answers multi-phone lines and takes messages, impart accurate information about the DUIP policies and procedures and refers clients to appropriate staff members for services. Conducts Intake Interviews and prepares appropriate contract; documents pertinent information in case files for case management. Performs duties as necessary in relation to pre and post orientation and enrollment of new clients; records education attendance. Collects and process the appropriate customer transactions using Microsoft Access register system; performs open/close register functions and drop deposits. Attends staff meetings and training as required.
MINIMUM KNOWLEDGE & ABILITIES
Previous experience working in a DUIP Program
Previous cash handling experience
Bilingual in both English and Spanish
San Diego State University Research Foundation is an EEO/AA/Disability/Vets Employer
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with SDSU Research Foundation