SDSU Research Foundation

WIC Outreach Coordinator

Req No.
2025-18478
Category
Research/Project
Type
Full-Time Contract
Salary
$25.50
Dept/Proj Name
Women, Infants and Children Program (WIC)

Overview

This position has been budgeted for $25.50 per hour and is non-negotiable. 

 

The SDSU Research Foundation Women, Infants, and Children (WIC) Program is the largest WIC agency in San Diego County, with approximately 80 employees providing a variety of nutrition services to over 26,000 participants monthly. The WIC program is a safety net program that aims to safeguard the health of low-income women, infants, and children up to age 5 who are at nutrition risk by providing nutritious foods to supplement diets, information on healthy eating, and referrals to health care for residents of San Diego County.

 

Under the direction of the WIC Community Services Manager, the WIC Outreach Coordinator assists with education, training and development of outreach projects.

 

 

Responsibilities

The WIC Outreach Coordinator is responsible for but not limited to:

 

Outreach Coordination 65%

Responsible for coordinating outreach activities including, but not limited to, trainings at medical offices, community agencies, Department of Health Services and Department of Social Services offices. Represent SDSU WIC at community collaboratives, County meetings and activities to bring awareness to the value of WIC. Build and maintain valued-partner relationships with healthcare providers, social service agencies and various community-based organizations. Develop and implement provider engagement strategies with medical providers to increase WIC participant recruitment, retention and re-engagement. Coordinates development of provider and community partner newsletters. Plan, implement and participate in community events to engage and recruit potential participants. Document and track agency outreach activities timely and accurately. Updates agency referral database. Coordinate, mail, and deliver WIC outreach materials to medical providers and community partners.  Represents the WIC program in a clear and professional manner.

 

Training and Communication 25%

Strategize with WIC Community Services Manager on development of outreach campaigns and materials. Provides in-services and outreaches to groups and/or individuals and program promotion through print and digital media and advertising. Provides training to staff on various nutrition and social service resources available to WIC families to improve their health. Responsible for creating content in accordance with any CDPH WIC guidelines on social media for agency including but not limited to Instagram, Facebook and other relevant sites. Responsible for overseeing the content of the agency website and ensure that it attains professional and clear content. Assists management with quality assurance

and quality improvement measures to ensure best customer service practices.

 

Other Duties and Responsibilities as Assigned 10%

Coordinates special projects such as Worksite Wellness activities for the agency including the Worksite Wellness blog.  Assists with WIC eligibility by gathering applicant information and scheduling enrollment appointments and other direct service duties as needed.

Qualifications

Knowledge & Abilities

  • Knowledge of the WIC program and how to bring awareness to various community based organizations and social services programs to increase participation engagement
  • Knowledge of adult centered learning theories as applied to nutrition and health instructional materials
  • Knowledge of the wide variety of policies and procedures integral to the California WIC program
  • Knowledge of the WIC Program and community nutrition with emphasis on maternal, infant and child needs
  • Knowledge of breast feeding benefits, physiology and procedures
  • Knowledge of the principles and practices of nutrition, health promotion and disease prevention
  • Knowledge and competency using word processing applications, spreadsheets and internet applications
  • Knowledge of adult centered learning theories as applied to nutrition and health instructional materials
  • Ability to coordinate outreach activities and represent WIC at county meetings and community events
  • Ability to train staff on various nutrition and social service resources available to WIC families to improve their health.
  • Ability to develop outreach campaigns and materials via print and through social media platforms
  • Ability to deliver training and presentations to groups and individuals
  • Ability to refer community resources and programs to people in need of assistance
  • Ability to interact and communicate clearly and effectively in a professional manner, both orally and in writing
  • Ability to maintain strict confidentiality of participant, employee and agency records
  • Ability to work well in a fast paced environment and to work with a multi-cultural staff and participant population
  • Ability to understand and follow posted work rules and procedures
  • Ability to travel throughout San Diego County and work at various WIC Offices and community partner locations
  • Ability to work evenings and occasional weekends
  • Ability to arrive to work on time, understand and follow posted work rules and procedures
  • Ability to relate well to others within the WIC project environment and interact effectively with coworkers
  • Ability to be a highly motivated self-starter with strong interpersonal skills
  • Ability to be well organized, meet deadlines, display detail orientation; possess good judgment and common sense
  • Ability to display sensitivity to ethnically and culturally diverse individuals

 

Education & Experience

  • High school diploma or equivalent
  • Previous experience working with ethnically and culturally diverse individuals, communities and organizations

 

Preferred Qualificiations & Special Skills

  • Bachelor’s degree in Nutrition, Public Health or related field
  • Bilingual in English and Spanish
  • Certification as a WNA (WIC Nutrition Assistant)

 

Additional Applicant Information

  • Candidate must reside in California and live within a commutable distance from SDSU at time of hire.
  • Job offer is contingent upon satisfactory clearance based on background check results (including a criminal record check).
  • San Diego State University Research Foundation is an equal opportunity employer. Consistent with California law and federal civil rights laws, SDSU Research Foundation provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin or any other categories protected by federal or state law.  
  • Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. Our commitment to equal opportunity means ensuring that every employee has equal access to resources and support. 
  • SDSU Research Foundation complies with Titles VI and VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), and other applicable state and federal anti-discrimination laws including grant or contract terms and conditions related to funded program activities. Further the SDSU Research Foundation maintains a Nondiscrimination Policy that prohibits discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of unlawful discrimination, harassment, and retaliation in all programs, policies, and practices.  
  • SDSU Research Foundation makes all employment decisions including, but not limited to, applicant screening, hiring, promotion, demotion, compensation, benefits, disciplinary actions, and terminations on the basis of merit.  

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