The salary range for this position is $22.50 - $25.50 per hour depending upon qualifications and is non-negotiable.
The mission of San Diego State University Global Campus is “to be a world leader in delivering innovative educational experiences to all learners, expanding opportunity and transforming lives. Our programs and technologies are ever-evolving to meet ever-changing needs; our high level of service and support is constant.” SDSU Global Campus serves as a principal University liaison with the greater San Diego community and provides a wide variety of traditional and nontraditional, credit and noncredit educational experiences designed to fit the lifestyle and expectations of working adults and other lifelong learners. In addition, Global Campus provides a range of academic and special programs for individuals and groups at various times, in various locations, and via various modalities, including technology-based programs -- throughout the year. The primary audiences include workforce, military, working adults, and international constituencies.
Under the primary supervision of the Information Technology Director, the IT Support Specialist provides user support for computer systems and software applications. As a liaison between IT and end-users, the IT Support Specialist excels in managing the IT Helpdesk ticket system and communicating detailed information clearly and professionally to end-users. This position also consults with students, staff, and instructors to enhance the use and access of technology and information systems.
Position Specific Duties 90%
OTHER DUTIES AND RESPONSIBILITIES AS ASSIGNED 10%
Knowledge & Abilities
Minimum Education & Experience
Preferred Qualifications
Additional Applicant Information
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