SDSU Research Foundation

Learning Experience (LX) Designer

Req No.
Information Technology
Full-Time Contract
Dept/Proj Name
Academy for Professional Excellence


This position is open until filled with an initial application review to take place after October 5, 2023. 

The salary for this position is $5373-$5873 per month depending upon qualifications and internal equties and is non-negotiable. 

Academy for Professional Excellence, a project of San Diego State University School of Social Work, was established in 1996 with the goal of revolutionizing the way people work to ensure the world is a healthier place. Our services incorporate principles of anti-racist, trauma-informed, and recovery-oriented practices. Providing over 70,000 learning experiences to health and human service and justice system professionals annually, the Academy creates experiences with the mission to provide exceptional learning and development experiences for the transformation of individuals, organizations, and communities. The Academy continues to grow with new programs and a variety of workforce development solutions in Southern California and beyond.

A significant effort in the Academy’s commitment to the ongoing work of creating an anti-racist, recovery-oriented, and trauma-informed workplace is the recruitment of individuals who represent the full diversity of our community. The Academy invests in people to create an innovative work environment that promotes well-being and a culture that builds on and fosters the strengths of its staff and their intersectional identities. When you join the Academy team you can expect to contribute to an inclusive and innovative environment where the sharing of ideas, perspectives, and experiences is welcomed and encouraged. In applying for a position at the Academy, we invite you to consider our Core Values and our commitment to Diversity, Equity, and Inclusion.

The Academy’s Learning Experience Design (LXD) Team provides learning experiences and graphic design support to all Academy programs, including the design and development of eLearning courses, marketing and communication materials, custom animations and videos, and innovative digital products that inspire others and help transform hearts, minds, and practice.



Under the general supervision of the Learning Experience Design Supervisor, the LX Designer is responsible for the design and development of engaging, interactive, and accessible eLearning courses from inception to completion, in conjunction with Academy program curriculum developers, internal and external subject matter experts (SMEs), and LXD Team members. This position can be fully remote, working primarily from a home office with travel to Academy offices as needed.


This is a 40 hour a week full time position working M-F from 8:00 to 4:30 p.m. and is based on contract funding subject to annual renewal. The position is subject to intermittent overnight travel and work shifts outside of normal business hours including weekends and evening.

Note: Some duties may include working with and/or exposure to sensitive/traumatic topics or material dealing with child abuse, elder abuse, and/or issues and scenarios related to mental health, substance use, or racism.


  • Design engaging, interactive, and accessible content, assessments, and practice activities for eLearning courses which effectively communicate the content developed by SMEs and curriculum developers to the intended audiences.
  • Evaluate and adapt behaviorally specific learning objectives for eLearning modules.
  • Collaborate with SMEs and curriculum developers to design skill/knowledge-based exercises and case scenarios which encourage effective transfer of learning.
  • Develop storyboards, write and produce narration, and program eLearning modules.
  • Collaborate with User Experience (UX) designers to conceptualize graphics, interactions, and animations.
  • Perform quality assurance on eLearning deliverables at all stages of the development process.
  • Upload/test eLearning courses to Academy learning management system (LMS).


  • Oversee all aspects of eLearning project deliverables.
  • Collaborate with program managers and curriculum developers on establishing project timelines and workflow.


  • Communicate regularly with project stakeholders on project management timelines, status, and reviews.
  • Coordinate virtually or attend meetings with project stakeholders to facilitate reviews for draft curriculum, storyboards, and alpha and beta versions of programmed eLearning modules.
  • Attend Academy program operational meetings and relevant committee meetings.



  • Perform other duties as assigned which are in the best interests of the Academy for Professional Excellence.


  • Knowledge of eLearning development processes
  • Knowledge of adult learning theory and instructional design principles
  • Excellent written and oral communication skills, including English grammar, spelling, and punctuation
  • Ability to tailor communication to the needs of the intended audience
  • Expert level skill using the Articulate 360 suite (or other eLearning rapid development tools) and Microsoft PowerPoint
  • Working knowledge of Learning Management Systems
  • Knowledge of WCAG 2.0 and 508 accessibility standards and understanding of how they apply to eLearning 
  • Basic understanding of quality assurance and usability testing
  • Ability to manage a variety of complex, concurrent LXD projects
  • Ability to initiate, manage tasks, and meet deadlines with minimal supervision
  • Ability to apply independent judgment, discretion, and initiative to address problems and develop solutions
  • Ability to display organization and detail orientation and meet deadlines
  • Ability to work in a team setting & relate well to others within the Academy for Professional Excellence environment
  • Ability to interact effectively with co-workers, partners, professionals
  • Ability to effectively handle interpersonal interactions at all levels of the organization
  • Ability to display motivation and strong interpersonal skills
  • Ability to display good judgment and common sense
  • Ability to demonstrate a high level of cross-cultural sensitivity
  • Basic foundation of knowledge and skills in technical information systems and application program packages
  • Working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods
  • Basic understanding of networks, data communication, and multimedia systems
  • Ability to understand and follow posted work rules and procedures



  • Bachelor's degree in computer science, information systems, educational technology, communications, or related field or similar certified coursework in applicable field of study.
  • Two-years of progressively responsible work experience.



  • Master’s degree in instructional design or at least two (2) years instructional design experience
  • At least two (2) years experience designing and developing self-study eLearning courses
  • Experience designing for accessibility and developing WCAG 2.0 compliant eLearning courses



  • The salary range for this position is $5373-$5873 per month depending upon qualifications and is non-negotiable. 
  • This position is open until filled.
  • A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with SDSU Research Foundation.
  • San Diego State University Research Foundation is an EEO/AA/Disability/Vets Employer.
  • Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.


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